Privacy Policy

Last updated: 13/01/2026

This privacy policy describes how Punto Aparte BV, trading as Punto Aparte Kids, processes personal data of natural persons who contact us or with whom we communicate in the context of our activities.

Personal data are processed in accordance with the General Data Protection Regulation (GDPR). When you contact us by email or telephone, or when you provide us with personal data in the context of an inquiry, quotation, or service, you acknowledge that you have been made aware of this privacy policy, which explains how we process your personal data.

1. Data Controller

The data controller for the processing of personal data is Punto Aparte BV, established at Elfenbergstraat, Kuringen, Belgium, and reachable via info@puntoapartekids.eu.

2. Scope

This privacy policy applies to all natural persons whose personal data are processed, including persons who contact us for a quotation, purchase a service, act as a contact person for an organisation, participate in an event, or otherwise come into contact with Punto Aparte Kids.

When services are provided on behalf of an organisation, we process only personal data of natural persons (such as contact persons or participants). Data relating to the organisation itself fall outside the scope of the GDPR, unless such data can be directly or indirectly linked to a natural person.

3. Which personal data do we process?

In the context of our activities, we process various categories of personal data. Below is an overview of the personal data concerned.

3.1 Quotation, contact and customer data
When you contact us and provide these data directly, we process:

  • first name and last name;
  • email address;
  • telephone number;
  • address;
  • the name of an organisation, insofar as this name can be directly or indirectly linked to a natural person;
  • additional information relevant for preparing a quotation or for the practical organisation of the service.

3.2 Information during the performance of the service
During the performance of our services, information may be communicated orally that is relevant to the safety or feasibility of the activity, for example in relation to allergies.
This information:

  • is processed exclusively orally;
  • is not recorded or registered;
  • is not retained. The information is used solely to temporarily adapt the service on site or, if necessary, to partially or fully refuse the service. 

3.3 Visual material (photographs/videos)
In the context of our services, photographs or videos may be taken and processed. This takes place exclusively with the prior consent of the photographed or recorded person or, in the case of minors, of the parent or legal guardian.

The processing of visual material is limited to what is necessary for the agreed purpose and is carried out with respect for the privacy and portrait rights of the persons concerned.

3.4 Cookies
When you visit our website, technical data may be processed via cookies and similar technologies, such as IP address and browsing behaviour. 

3.5 Data of suppliers and service providers
We also process contact data of natural persons acting as contact persons for suppliers or service providers, insofar as this is necessary to place orders, pay invoices, communicate, and manage our accounting. 

3.6 Financial data
When payments are made via bank transfer or mobile payment methods, we process the necessary financial and payment data in order to receive, register, and process payments and to comply with accounting obligations.

4. Purposes and legal basis of the processing

4.1 Quotations and services
Personal data are processed in order to:

  • respond to inquiries;
  • prepare quotations;
  • conduct communication;
  • prepare and perform the agreed service.

Processing takes place because it is necessary for the performance of a contract or to take steps prior to entering into a contract.

4.2 Safety during the performance of the service
If, during the performance of the service, temporary account is taken of allergies or sensitivities, this is done exclusively to safeguard the safety of the persons concerned and solely on the basis of the explicit consent given at that specific moment.

4.3 Processing of visual material
Photographs or videos are taken and processed exclusively on the basis of consent. In the case of minors, such consent is given by the parent or legal guardian. Consent is independent of any contractual arrangements with organisations that have requested the service.
Visual material is not shared with third parties and is not made public unless explicit and separate consent has been granted for this purpose.

4.4 Website use and cookies
Personal data processed via cookies or similar technologies are used exclusively to ensure the proper functioning of the website and to gain insight into its use.

The legal basis for this processing is your consent, insofar as cookies are not strictly necessary.

4.5 Relationship with suppliers and service providers
Personal data of natural persons acting as contact persons for suppliers or service providers are processed in order to place orders, pay invoices, and comply with administrative and accounting obligations.

The legal basis for these processing activities is the performance of a contract and compliance with legal obligations.

4.6 Payments and financial administration
Financial and payment data are processed in order to receive, register, and correctly process payments, as well as to comply with statutory accounting and tax obligations.

The legal basis for this processing is compliance with legal obligations.

5. Recipients of personal data
Personal data are not shared with third parties for commercial purposes.

Data may be disclosed only:

  • where this is required by law, for example for accounting or tax obligations;
  • to service providers acting as processors, solely within the scope of their assignment and under appropriate contractual safeguards;
  • to subcontractors acting in the name of and under the responsibility of Punto Aparte Kids, who are bound by equivalent confidentiality and data protection obligations.

6. Transfers outside the European Economic Area
We primarily use European service providers. If we nevertheless cooperate with parties outside the European Economic Area, we ensure that personal data enjoy an equivalent level of protection through appropriate contractual and technical safeguards.

In the context of our website, technical components such as themes or plugins from external providers may be used. Some of these providers are located outside the European Economic Area, but these components do not have access to personal data and process only strictly necessary technical data.

7. Retention periods
Personal data are retained only for as long as necessary in relation to the purposes for which they were collected and processed. Specifically, Punto Aparte Kids applies the following retention periods:

  • quotation data: up to 12 months after the last contact;
  • contact data: up to 5 years after the last contact;
  • customer data and supplier data: up to 5 years after the end of the collaboration;
  • invoice data: for 7 years, calculated from the calendar year following the invoice date;
  • visual material: for as long as necessary for the agreed purpose or for as long as valid consent exists.

8. Rights of data subjects
Natural persons whose personal data are processed have the right of access, rectification, erasure, restriction of processing, data portability, objection, and withdrawal of consent, where applicable.

These rights can be exercised by contacting info@puntoapartekids.eu.

If you believe that your personal data are not processed correctly, you may lodge a complaint with the Belgian Data Protection Authority (GBA / APD), Drukpersstraat 35, 1000 Brussels, contact@apd-gba.be.

9. Security
We take appropriate technical and organisational measures to protect personal data against loss, unauthorised access, or unlawful processing. These measures include, among others:

  • securing devices with antivirus and security software;
  • use of VPN
  • use of multi-factor authentication on e-mail accounts & platforms;
  • protection of email accounts against phishing, fraud, and unauthorised access;
  • restricting access to personal data to what is necessary for the performance of the services.

Under no circumstances can Punto Aparte Kids be held liable for any direct or indirect damage resulting from incorrect or unlawful use of personal data by a third party.

10. Cookies
Our website uses cookies and similar technologies. These are necessary for the website to function properly and to gain insight into its use, so that we can improve the user experience. Without your prior consent, we place only strictly necessary cookies. For all other cookies, we first request your consent. More information about the use of cookies can be found in our cookie policy.

11. Changes
This privacy policy may be amended if our operations or the applicable legislation change. The most recent version is always available on our website.